Whether you manage a small, family-owned business or a corporate headquarters, getting to know your customers and their needs is vital to creating customer loyalty. Whether you need to write down names or collect business cards, getting to know your customers on a first name basis makes them feel special. Customers will want to keep coming back if they feel they have a personal relationship with you. Handwritten thank you notes to loyal or outstanding clients for providing you with business opportunities is never overlooked, even in today’s fast-paced society.
Make Your Customers Feel Special
by Natalie Hill